T – Technology
Chatbots. Look what’s Talking.
Chatbots are automated text conversation computer programs which use artificial intelligence (AI) and natural language processing to talk to customers/users.
Want to disappear from a fleeting relationship? Ghostbot is a burner text-messaging bot which will ghost you away. Boo without the boo hoo.
Can’t sleep? Need something to do to pass the time? Text Casper mattress company’s chatbot and talk to the bot about anything and everything.
And in South Africa: Leading the technological evolution in low and middle-income countries, the Praekelt Foundation launched a new chatbot for Messenger, integrated into the South African Department of Health’s MomConnect, at the 21st International AIDS last year. The bot provides mothers more affordable and interactive access to the stage-based messages currently provided by the technology’s SMS services.
By: Dion Chang and Raleen Bagg
Image credit: Kārlis Dambrāns