Privacy Policy for Flux Trends
Effective Date: 3 March 2025
Flux Trends (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, www.fluxtrends.com (the “Website”), and services.
1. Information We Collect We may collect the following personal information:
- Full name
- Email address
- Phone numbers
- Company name
- Job title
- Billing information
- IP addresses
We do not collect sensitive personal information such as health or financial data.
2. How We Collect Information Personal information is collected through:
- Contact forms on our Website
- Email communications
- Newsletter signup forms
- Cookies and tracking technologies
3. Purpose of Data Collection We collect your information for the following purposes:
- To process your orders for products and services
- To send marketing communications and updates
- To improve our marketing and sales processes through analytics
4. Data Sharing We do not share your information overtly. However, we use third-party platforms that may collect data directly:
- Event Espresso (event management)
- Payfast (payment processing)
- WordPress (website management)
- Mailchimp (newsletter management)
- Google Analytics (website analytics)
These services may collect user data when you interact with our Website.
5. Cookies and Tracking Technologies We use cookies to enhance your experience on our Website. Types of cookies used include:
- Functional cookies
- Performance cookies
- Advertising cookies
Third-party cookies, such as those used by Google Analytics and YouTube, may also be present. By using our Website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
6. User Rights You have the following rights regarding your personal data:
- Access, update, or delete your information by submitting a request to us.
- Opt out of marketing emails by following the “unsubscribe” link in our communications.
- Request to stop data tracking by managing your browser settings or contacting us directly.
7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request its deletion.
8. Security Measures We implement strict measures to safeguard your data, including:
- Limiting data access to one designated administrator
- Ensuring data is not shared internally without explicit user consent
9. Data Transfers We do not transfer your personal data internationally.
10. Children’s Privacy We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
11. Policy Updates We may update this Privacy Policy periodically. Users will be notified of changes via email.
12. Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@fluxtrends.co.za
- Phone + 27764539405
By using our Website and services, you agree to the terms outlined in this Privacy Policy.